Admin Sales - Pet Grooming Specialist

Join Grevin Grooming as an Admin Sales Specialist and become the backbone of our thriving pet care business! We're seeking a detail-oriented professional to manage sales operations and administrative functions in our dynamic Tangerang location. This hybrid role combines customer engagement, transaction processing, and operational support to drive our sales growth.

At Grevin Grooming, we're passionate about providing top-notch grooming services for pets, and our Tangerang branch is no exception. As an Admin Sales Specialist, you'll be the first point of contact for our customers, ensuring a seamless and enjoyable experience from booking to delivery. You'll work closely with our grooming specialists and sales team to meet customer needs and exceed expectations.

📋 Tanggung Jawab Pekerjaan

• Manage customer bookings and appointments using our in-house CRM system, ensuring timely and accurate scheduling.
• Process transactions and maintain accurate sales records using our accounting software, QuickBooks.
• Assist in inventory management and order fulfillment, ensuring we have the right products and services available for our customers.
• Provide exceptional customer service, addressing inquiries and resolving issues promptly and professionally.
• Support marketing efforts by maintaining our social media presence and assisting with promotional campaigns.
• Collaborate with the sales team to track performance metrics and identify opportunities for improvement.
• Assist in data entry and reporting tasks, ensuring all information is accurate and up-to-date.
• Stay organized and prioritize tasks to meet daily deadlines and ensure smooth operations.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field (preferred but not required).
• Minimum 2 years of experience in administrative or sales-related roles, preferably in the pet care or service industry.
• Proficient in using Microsoft Office Suite (Excel, Word, Outlook) and QuickBooks.
• Strong communication and interpersonal skills, with the ability to work well with customers and team members.
• Detail-oriented with excellent organizational and time-management skills.
• Familiarity with CRM systems and e-commerce platforms is a plus.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Passionate about pets and committed to providing excellent customer service.

🛠️ Keahlian

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